The lack of patient adherence to prescribed treatments is one of the most important problems that the health systems worldwide are facing. The WHO estimates that, in general, 20-50% of patients do not take their medications as prescribed, a proportion that can vary greatly depending on the pathology. In the context of chronic diseases, this problem is considered a priority public health issue due to its negative consequences: therapeutic failures, higher hospitalisation rates and increased health costs. In Spain, it is estimated that the lack of adherence to the treatments generates annual expenses of 11,250 million euros.
This serious problem is being tackled by the healthcare community from different approaches, from scientific research into new patient-related procedures to the creation of initiatives to raise awareness and dissemination of the importance of proper monitoring of prescribed treatments. In this context, Information and Communication Technologies (ICT) are called to be an essential part of any solution implemented.
This report aims to understand the habits of patients, families, caregivers and the current supply of ICTs (national and international) and best practices associated with adherence to treatments to adapt and implement the ICTs that best suit the real needs of citizens. The report incorporates the statistical analysis of more than 500 surveys of patients, family members and caregivers at the Arnau Hospital in Vilanova, Valencia.
92% of respondents would trust the information they receive via the Internet, mobile phone or computer if it were provided directly by their Hospital Pharmacy Service. 70% of Internet users on their mobile phones use applications. Of these, 19% use mobile health applications.